1 reviews | Active since Dec 2010
MULTICHOICE THE WORST *********** PROVIDER EVER!!
Case Number: ***<br> ***-I14<br> <br> I have now had it with Multichoice!!! It is now nearly 3 months later, your sales consultants phone me daily to offer the Explora package deal to me, but my application was successful in June and I am still waiting?? <br> <br> After numerous emails and calls, I phoned AGAIN on 14 August 2015, spoke to Nkhesani Masilela REF ***8-I14, 11 September to Eileen and was promised that a supervisor will phone me back, well I am still waiting for that call!!!! Now another lady phones me and says that due to YOUR incompetency, I must resubmit my application? THIS IS AGAINST THE CPA OF SA!!!!<br> <br> I refuse to resubmit my application AFTER it has been approved, AS A LOYAL DSTV CUSTOMER FOR MANY YEARS I WANT A QUALIFIED SUPERVISOR TO PHONE ME AND SORT THIS MATTER OUT WITHOUT RESUBMITTING ANY APPLICATION!!!!!!<br> <br> I HAVE NEVER IN MY LIFE HAD SUCH TERRIBLE SERVICE FROM ANY OF MY SERVICE PROVIDERS!!! SHOULD THIS MATTER NOT BE RESOLVED, I WILL CANCEL MY DSTV PACKAGE IMMEDATELY AND GO THE ALTERNATIVE INTERNET TV ROUTE!<br>
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
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Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
