multichoice the worst
Good Day
I am so frustrated and upset and disgraced in multichoice in the past 4 months I have been disconnected at least 30 times and having to call in wasted over R900 on airtime as I am pre paid, to get this resolved I have sent my proof of payments I had to send payments from last year sept. but still their is issue I get emails confiorming that all is sorted then the next day different stories. don't go for dstv its shocking I want them to compensate me for my loss and sort my acc out or I will post this all over ********** 132 id ********** 012081 st Minnie customer nr ********** 3
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Mar 2018, 10:22Dear Shawn Thomas Minnie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Mar 2018, 10:22
Official
Dear Shawn Thomas Minnie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
13 Mar 2018, 12:07Good day Shawn Thomas Minnie
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns with the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply13 Mar 2018, 12:07
Official
Good day Shawn Thomas Minnie
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns with the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,