1 reviews | Active since Jun 2016

28 Jun 2016, 16:52

Multichoice takes people for a ride

<p>I have a malfunctioning Pvr,It fails to record,I personally took it to multichoice twice and on these two occasions they assessed and advised that they have fixed the error,To my surprise when I get home it is doing same ****!!!Such inconvenience,My time and my petrol....I still am sitting with this faulty pvr and yet I am paying my subscription religiously </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2016, 17:25
Official

Dear Keitumetse Tumie Mfolo

We sorry to hear that you are missing out on the best entertainment.

The next step we will recommend when you have tested your decoder and the problem still persist is to contact one of our accredited installers to check your installation.

Find this link where you can search for your nearest installer : https://selfservice.dstv.com/InstallationHelp/Installers#/findInstaller.

Please note that they do charge however we cannot advise you of the cost of installation. The accredited installer is the one who will be able to give best advise on that.

Should you have further questions, please do not hesitate to contact us.

Regards

Elna