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goran D

1 reviews | Active since Aug 2020

04 Oct 2022, 11:34

Multichoice still debiting my account - months after subscription is cancelled!!!

Three months ago I canceled my subscription with Multichoice, but they are still debiting my account! WARNING to anyone who plans to pay via debit order - don't do it! I have contacted their contact center and they repeatedly told me that they don't have me on their record and that I am no longer a customer - but when I asked them - how come you are still debiting me - they have no answer! If this is not theft and ***** - nothing is!!!! Beware of dealing with them - they are a bunch of ******.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Oct 2022, 11:36
Official
Hi Goran Dragoisavac, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team