LJ
Lizelle J
1 reviews | Active since Oct 2012
02 Sept 2015, 08:39
MultiChoice *****s your money!!
Watch out!!!! <br> <br> My MultiChoice account has been deactivated since 2013, yet last month they debited over R900 out of my bank account.<br> <br> No call to apologize for this.<br> <br> Had I not noticed this, nothing would have happened. <br> <br> THEY ARE JUST *****ING PEOPLE's money.<br> <br> And guess how long they tell me I will have to wait for them to refund me (today is the 2nd of September and it was debited 27/8) a FULL 5 days!!! <br> <br> I instructed my bank to reverse the charge! <br> <br> Not only do they offer **** television but also INCREDIBLY bad service AND now *****ing money from people.<br> <br> DISGUSTING!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 13:17Hello lizelledejager,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 13:17
Official
Hello lizelledejager,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
