LK
Lulu K

1 reviews | Active since May 2017

03 Oct 2019, 10:29

MultiChoice *****s Money from Price Lock Customers.

DSTV ***** your money!

So I'm currently on price lock with DStv and was over debited o the 28/08/2019 and 28/09/2019. On the first month i was overcharge i was promised it would not happen again. Again on the next month i was over charged on my price lock. On Saturday 28th i contacted the call center and was bluntly told that they can not help me today. Monday the 30th i called back and was told i the matter will be resolved within 48 hours.

Thursday (Today) i did a follow up again and again i was told i must wait. So i asked for the billing department no so maybe i can sort it out myself. I was given the number to the call center for business accounts.

So my understanding is that MultiChoice has breached the contract of Price lock and is able to ***** money from your bank account.

I would not recommend MultiChoice to anyone as it is cheaper to steam and no one will ***** your money.

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Replies (1)
LK
Lulu K's update03 Oct 2019, 10:33
Reviewer Update
I Invite any Multichoice agent to contact me ***