GP
Gerald P

1 reviews | Active since May 2012

03 Nov 2015, 12:45

Multichoice *****ing from my account

I signed a contract allowing Multichoice to deduct R799 from my account per month. <br> How is it that Multichoice deducts in excess of R1400 of my account every month for the past 4 months? <br> <br> After numerous calls trying to resolve this and my query being \escalated"";15/11/04 11:46;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;828979;294;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/28 16:29;15/11/03 10:45;not satisfied with Response given ;;Saber Technician;***;My kia sportage went in for its 45 000km service and asked the lady in reception to ask the technician to check why both my front windows sound like there is air coming through them when they are closed, when I collected my vehicle the lady told me that the technician could not find anything wrong with it and remarks were \wind turbulence can only be heard\"" I told the lady that this was not good enough because this had only started a month ago and never did it before so there must be something wrong"

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 11:46
Official
Hello Gixer,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team