1 reviews | Active since Aug 2017

03 Aug 2017, 09:34

Multichoice South Africa

<p>I am totally appalled by the service I have been getting from this company. I think the lack of competition in this industry has put us, the consumers at your mercy. We have to deal with the terrible service that we get because we have nowhere else to go. Every month end is a nightmare for me as I have to reverse the wrong debit orders that you guys constantly take from my account. And then I have to call the call centre to make a payment arrangement. But when month end comes, the wrong amount still gets deducted from my account.</p> <p>Do you guys understand how this damaging your incompetency is to our credit profiles and do you know how long Standard Bank keeps you on hold. I am really tired of this!!! Im not even going to call the call centre anymore to make those stupid payment arrangements. I am just going to reverse the debit order, i dont care what you guys do, I have had enough!!! </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2017, 11:05
Official

Dear Themba

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team