PJ
Phak J

1 reviews | Active since Sept 2012

12 Mar 2015, 16:10

Multichoice should close up shop forever!

Either their employees don't know what the hell they are there for (then fire the whole lot) or Multichoice has seriously lost the plot (rol***** cause you're dead already). My sister and I have the same account in different cities and we're having to call EVERY BLOOMIN' month because either 1 or both of us have been cut off when both accounts have been paid. And we're not having to call once or twice...it's 4-5x, ****** annoying running after an *********** service provider that should just call it quits. This constant calling, of no less that 30 minutes per call, is eating into our personal funds, seeing that we don't get a rebate on payments for US calling YOU to fix YOUR mistakes. Mistakes that should be minimal, if not non-existent!<br> <br> Your service is worse than disgustingly appalling, you'd be doing us a greater service if you just closed up shop and we'll subscribe to TopTV, maybe they give the excellent service we soooo crave and are certainly NOT getting from you.<br> <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2015, 18:24
Official
Hello Ladybird2,

Your March 2015 payment does not reflect on your MultiChoice account. Please e-mail the proof of payments so that we may investigate with our Finance department.

Your services has been reconnected in the interim. Please reset your devices (switch off and on at power point).

Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Kristel