Multichoice services are just bad. The call centre is a mess

I was disconnected on Friday 05/07/2024. I spent more than 150 minutes calling the so-called call centre. They asked for proof of payment which j sent. They connected me. On Saturday they disconnected me again. I called in again on Sunday evening. They connected me again after I spent 30 minutes on my mobile phone. Today they disconnected me again. They seem to be playing hide and seek with me. I am now considering cancelling all Tiguan’s ask for my money back