SG
Segran G
1 reviews | Active since Sept 2020
01 Aug 2023, 16:46
Multichoice service is disgusting!!!
My wife needed to change banking details from hers to mine at Multichoice.The service is absolutely pathetic!!!!What was supposed to have taken place smoothly has turned into a nightmare.Absolutely *********** people are employed there to do this job They simply are not able to assist.We made 6 calls to them.Still unsuccessful!They promise to get back to you.No such thing!Why is Multichoice losing so many subscribers?No prizes for guessing here.We are extremely disappointed customers who are seriously considering cancelling our Dstv Premium package.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Aug 2023, 17:09Hi Segran Govender,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Aug 2023, 17:09
Official
Hi Segran Govender,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
02 Aug 2023, 16:41Hi Segran Govender,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we have received the documents on ticket ***9 and we have updated the banking details.
We sincerely apologise for the inconvenience.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we have received the documents on ticket ***9 and we have updated the banking details.
We sincerely apologise for the inconvenience.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Aug 2023, 16:41
Official
Hi Segran Govender,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we have received the documents on ticket ***9 and we have updated the banking details.
We sincerely apologise for the inconvenience.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we have received the documents on ticket ***9 and we have updated the banking details.
We sincerely apologise for the inconvenience.
Kind regards
DStv: Hello Peter Team