Multichoice service and stuff is appalling!

Tf technologies under Multichoice has not customer service, the manger(Abram Motajane) is a lair and proudly tells customers to call Multichoice if they have a problem!

For the past two months we've been waiting on a call from TF technologies regarding the replacement of our primary decoder, she said they don't have stock they would call. We've never received and call or even a lousy sms or any form of communication. I call to do a follow up when I was told the decoders were a available. Mr Motajane ( the manger ) said he would keep on aside from us. Even told us to use our surname as reference after I expressed I was at work was in able to go there immediately but said I would make it the next day. I went as promised and when I get there he was not there and there was apparently no decoders available anymore. He was called to advise and I asked him what he means the decoders was given to another customer 'it was apparently "first come first serve" and told me(rudely) 'if I have a problem with it I can take it up with Multichoice or Multichoice insurance". The tone that man took with me as frustrated customer paying for service I'm not recieving is unacceptable!

They have no regard for customers and it's like they know nothing will be done to them! I have no words to describe how disappointed I am in Multichoice!!! The BLOEMFONTEIN service is disgusting!