Multichoice ripping me off

With DSTV ripping my money, I had 3 decoders, one died 3 to 4 years ago and I disconnected it, other died last 2021 March beginning, I made numerous calls to disconnect it along with it packages, with one remaining I decided to cancel it because I did not want it.

20Feb2022 I request to connect the access I was told that I am owing. for what I don't know. Access was granted for limited period sms's keep on coming telling me I owe. I request all call recording and the fix on my account, this is destroying my credit record.

when I call I am being told I have many decoders, while I know one.

I am being told that all are active, while they are dead.