1 reviews | Active since Jun 2016
multichoice ripp off
<p>Dstv is the biggest ******* ever. I signed up thinking its a month to month service but that's what they make you believe. My payment is due the seventh of every month, I left the country the 28th returned the following month on the 23 to find the service still running now I'm liable to pay for the days it ran without payment or my consent. I have had numerous calls to the call centre of which the calls lasting well over an hour just to be **** to by team leaders and operators. I been to the offices and was told they will contact me but almost 7 months later in still waiting .now I'm sitting with a bill and a bunch of lies and unfulfilled promises</p>
Dear Lionel Philander
Please accept our sincere apologies for the delayed response.
Indeed our system bills month to month therefore you need to notify us in advance for your subscription to be deactivated on your payment date which is the 7th of every month in your case. If we didn't receive any notification, we cannot guarantee that the payment instructions for the following billing month will be cancelled in time.
For more information please find this link for our terms and conditions:http://go.dstv.com/multichoice/documents/multichoice-subscriber-t-and-c.pdf
Further to reconnect your service and to settle amount due total required is R1614.77. Thank you for taking your time to contact us.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,
Dear Lionel Philander
Please accept our sincere apologies for the delayed response.
Indeed our system bills month to month therefore you need to notify us in advance for your subscription to be deactivated on your payment date which is the 7th of every month in your case. If we didn't receive any notification, we cannot guarantee that the payment instructions for the following billing month will be cancelled in time.
For more information please find this link for our terms and conditions:http://go.dstv.com/multichoice/documents/multichoice-subscriber-t-and-c.pdf
Further to reconnect your service and to settle amount due total required is R1614.77. Thank you for taking your time to contact us.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,