HS
Hug S
1 reviews | Active since Apr 2023
10 Dec 2024, 17:03
Multichoice ripoffs
Purchased a dstv streama box and the thing does not come on. What a waste of money.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 17:21Hi Hug Sub
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Dec 2024, 17:21
Official
Hi Hug Sub
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Dec 2024, 14:25Hi Hug,
Sorry to hear that your DSTV Stream box isn't turning on. We apologize for the frustration and disappointment this has caused.
We'd like to help you resolve this issue as soon as possible. Can you please try the following troubleshooting steps:
1. Ensure the power cord is securely connected to both the box and the power outlet.
2. Check if the outlet is working by plugging in another device.
3. Try pressing and holding the power button on the box for a few seconds.
If none of these steps work, please reply to this email with your box's serial number (found on the back or bottom of the device) and a copy of your receipt. We'll be happy to assist you further and explore possible replacement or refund options.
Thank you for your patience, and we look forward to resolving this issue for you.
Best regards,
DStv: Hello Peter Team
Sorry to hear that your DSTV Stream box isn't turning on. We apologize for the frustration and disappointment this has caused.
We'd like to help you resolve this issue as soon as possible. Can you please try the following troubleshooting steps:
1. Ensure the power cord is securely connected to both the box and the power outlet.
2. Check if the outlet is working by plugging in another device.
3. Try pressing and holding the power button on the box for a few seconds.
If none of these steps work, please reply to this email with your box's serial number (found on the back or bottom of the device) and a copy of your receipt. We'll be happy to assist you further and explore possible replacement or refund options.
Thank you for your patience, and we look forward to resolving this issue for you.
Best regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2024, 14:25
Official
Hi Hug,
Sorry to hear that your DSTV Stream box isn't turning on. We apologize for the frustration and disappointment this has caused.
We'd like to help you resolve this issue as soon as possible. Can you please try the following troubleshooting steps:
1. Ensure the power cord is securely connected to both the box and the power outlet.
2. Check if the outlet is working by plugging in another device.
3. Try pressing and holding the power button on the box for a few seconds.
If none of these steps work, please reply to this email with your box's serial number (found on the back or bottom of the device) and a copy of your receipt. We'll be happy to assist you further and explore possible replacement or refund options.
Thank you for your patience, and we look forward to resolving this issue for you.
Best regards,
DStv: Hello Peter Team
Sorry to hear that your DSTV Stream box isn't turning on. We apologize for the frustration and disappointment this has caused.
We'd like to help you resolve this issue as soon as possible. Can you please try the following troubleshooting steps:
1. Ensure the power cord is securely connected to both the box and the power outlet.
2. Check if the outlet is working by plugging in another device.
3. Try pressing and holding the power button on the box for a few seconds.
If none of these steps work, please reply to this email with your box's serial number (found on the back or bottom of the device) and a copy of your receipt. We'll be happy to assist you further and explore possible replacement or refund options.
Thank you for your patience, and we look forward to resolving this issue for you.
Best regards,
DStv: Hello Peter Team
Best regards,