Multichoice rescind agreement

In discussed with Ms Mazwai (Multichoice (MC)), I was given a PVR from a family member emigrating - as I stopped my TV (SABC & DSTV), I didn't need a PVR, and NEVER used or connected it. On emigrating, this family member phoned MC call centre, beg March, before leaving re process to disconnect services. Call is logged on MC system. They left 27th March 2014, which passports confirm. I have submitted affidavits to this end, and copies of their stamped passports. MC continued to debit their a/c for next 3 months. <br> After supplying all necessary documents, I cleared with MC. Ms Mazwai confirmed by phone and email that situation resolved. Also said, she sees they paid a/c promptly, and my documents and logged call supported this fact. My PC data was destroyed when it crashed, and I lost Ms Mazwai's confirmation letter. She said to use the confirmation letter and ref no. when selling. I asked her to resend confirmation letter and get a rude email from Multichoice to pay the outstanding amount. I am disgusted that Multichoice have gone back on their word. Fat cat corporates for you. <br>