1 reviews | Active since Feb 2013
Multichoice reports to ITC my account is overdue 5 months by R0.00
<p>DSTV reports to ITC my account is overdue 5 months by R0.00</p> <p>Hi,</p> <p>DSTV is currently in violation of my constitutional rights, within the Republic of South Africa.</p> <p> </p> <p>i have the right, to a true and fair credit listing, and- must be aware of the action that will be taken against me when the account is over due. Even IF the account was overdue, you are obligated to notify me before making a listing. i have recived an SMS that states: the account is overdue by more than 1 month, please pay R0.00 urgently...</p> <p> </p> <p>The account isnt over due, the account has never been over due, not by one month, not by 5 months. i have made contact with the cumstomer care centre 3 times to indicate to them that there is a listing by Multichoice, and enquire how much i owe on the account, the anwer is always- THE ACCOUNT IS UP TO DATE.</p> <p> </p> <p>i then received a "Paid up letter" for the violation of my rights, and the irritation caused, and the risk that other credit providers may refuse to offer me credit because this account is over due.</p> <p> </p> <p>1stly, i dont want a paid up letter, i didnt pay anything up. it was NEVER overdue. it is on a debit order that goes off every month. i want a letter where you aknowledge the listing is in error and NOT a reflection of my payment frequency AND that Multichoice is aware that they have violated my constitutional rights, by posting a listing that is NOT "fair or accurate".</p> <p> </p> <p>secondly, you need to contact all the credit bereu and ask them to REMOVE the negative listing, by aknowledging that it was posted by MISTAKE, and is in violation of the CPA, anda ******** offence in RSA.</p> <p>Since i have made contact with Multichoice over and over, just to get to the basis of my rights, i would like to process a compensation event, since Multichoice simply doesnt care that they have ********ly compromised the credit report of one of their clients.</p> <p> </p> <p>i WILL escalate this case to the DTI and NCT if it is NOT resolved in 1 days.</p> <p> </p> <p>Regards</p> <p>Duran</p>
Dear Duran
Apologies for the delayed response.
Our records indicate that you have been contacted by our finance department and you were advised that ITC is updating your profile on their side.
Thank you for patience while we resolve this matter.
Regards
Elna
Dear Duran
Apologies for the delayed response.
Our records indicate that you have been contacted by our finance department and you were advised that ITC is updating your profile on their side.
Thank you for patience while we resolve this matter.
Regards
Elna
Hi Elna,
i confirm, that you have NOT contacted me.
Regards
Hi Elna,
i confirm, that you have NOT contacted me.
Regards
Why are you lying to everyone Elna?
Why are you lying to everyone Elna?
