Hellopeter
Share Your Experience

1 reviews | Active since Oct 2016

15 Feb 2017, 15:21

MultiChoice Reply [#***]

<p>I wonder if this refund that has been outstanding since the first request in July 2016 will be paid this year or will Multichoice find more excuses not to pay it. All documentation including bank details, copy of id for both parties was emailed to Rupert Paulsen on 20/10/2016 as Multichoice stated nothing has been received. I receive an email on 25/10/2016 all sweet coated with sugar but asking again for my bank details. Really MULTICHOICE WHAT DOES IT TAKE........HELP!!!!!!!</p>

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Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2017, 15:34
Official

Dear Debra Gerber Taylor

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2017, 16:08
Official

Good day Debra Gerber Taylor

We have tried to contact you without any success

Please accept our sincerest apologies for the inconvenience you have experienced in this regard.

We investigating your refund request.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

Best regards,

's update07 Mar 2017, 09:20
Reviewer Update

Feedback please!!!

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Mar 2017, 10:13
Official

Good day Debra Gerber Taylor

We tried to contact you without any success.

Pleas refer to your personal e mail address for more information pertaining to your refund.

Kind Regards

Rupert

Best regards,

's update12 Jul 2017, 10:34
Reviewer Update

Hi Rupert, I really can't believe that this is still an ongoing problem for me. Whatever email you are referring to was not received. Please resend.