1 reviews | Active since Apr 2017

26 Sept 2020, 15:11

Multichoice refusing to reconnect my services

My subscription was suspended and today i made an eft payment. Multichoice refuses to reconnect my subscription becouse they say i never made a payment. The are so ****** quick to suspend but are refusing to reconnect me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2020, 15:27
Official
Hi Nico, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2020, 22:04
Official
Hi Nico, 

We do confirm payment has been received and your DStv services are active on the account.

Our intention is certainly not to provide a sub-standard service to our customers.

 Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team.

Best regards,