MULTICHOICE REFUSES TO CORRECT MY INCORRECT BILL

TO WHOM IT MAY CONCERN<br> <br> I have been fighting with Multichoice for the last 4 months regarding incorrect billing of my Multichoice account and to this day nothing has yet been resolved. I took out the DSTV Explora deal at the end of March and agreed with the consultant as it was advertised that the contract is R799 for 24 months no increase over the duration of the agreement.<br> <br> However, they have been charging me the increased tarriffs as of April because they only captured my details in April and when the\capturer"entered the information he \""forgot\"" to use the agreed upon tarriff. I was fine with that"