Multichoice rediculous service

1 account with 2 smart cards for my sister and me..I pay for my smart card she doesn't and both services get disconnected..call the call centre I am told it's 1 account who said we needed a shared service. I had this account for years and this the service I get.. I request for services to be separated still an issue..now stuck on a weekend without the service..this is real baaaaaad service glad there is now other players in the market and won't be stuck with this nonsense.