Multichoice Recharge my Dstv internet

Multichoice I think this is the only platform I will use starting from today. I called and I used your chat box to ask for assistance 2 or 3days ago but nothing. I did not have signal mid April or May not sure so decided not to pay for your services because does not make sense to pay for no signal dstv. I was told to call an installer to fix the satellite. I only manage to afford installer end of May and I paid full amount to re connect your services. You did not recharge the 25GB so can you recharge the 25GB because I have paid for it. I also don't understand why every time I reconnect I must remind Multichoice to recharge this internet