Multichoice: Rapacious *********** monopoly

My Dstv sevice was suspended on 24 July. After waiting 40 minutes for a response from a Multichoice call centre, I was informed that the bouquet I have subscribed to, has been suspended, and that I should subscribe to a more expensive bouquet if I wish to receive the particular channel that is the reason for my subscription to Dstv.<br> <br> My written complaint elicited a fictitious account from Multichoice which included 2 reconnection fees. After at least 4 more interruptions and calls to the call centers, each with a response time of at least an half an hour, a call centre operator was able to determine that my monthly payment for May was not credited to my account. <br> <br> After supplying a copy of my proof of payment on 28 July, and subsequently to 3 different call center operators, the interruptions continued, in spite of the fact that the proof of payment was acknowledged in three e-mails from Multichoice.Yesterday the justification was that the accounting department have not had sufficient time to allocated the misplaced payment. She also indicated that I will not be compensated for the repeated interruptions and inconvenience.