MvdW
Marié van der Westhuizen
1 reviews | Active since Feb 2017
17 Jan 2020, 21:03
Multichoice problem
I have been trying for more than 3 weeks to solve my problem. PLEASE can someone from Multichoice help!! This is the worst customer service I have ever experienced. Please hekp
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 10:32Hi Marié van der Westhuizen,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Jan 2020, 10:32
Official
Hi Marié van der Westhuizen,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 10:48Hi Marié van der Westhuizen,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We also apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
We have tried to contact you on ***), telephonically to no avail. There is also no interaction on your account indicating that you contacted us. We will urge you to please elaborate further on your enquiry to enable us to assist accordingly, send us an email at ***.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We also apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
We have tried to contact you on ***), telephonically to no avail. There is also no interaction on your account indicating that you contacted us. We will urge you to please elaborate further on your enquiry to enable us to assist accordingly, send us an email at ***.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply23 Jan 2020, 10:48
Official
Hi Marié van der Westhuizen,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We also apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
We have tried to contact you on ***), telephonically to no avail. There is also no interaction on your account indicating that you contacted us. We will urge you to please elaborate further on your enquiry to enable us to assist accordingly, send us an email at ***.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We also apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site.
We have tried to contact you on ***), telephonically to no avail. There is also no interaction on your account indicating that you contacted us. We will urge you to please elaborate further on your enquiry to enable us to assist accordingly, send us an email at ***.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,