NZ
Nomonde Z
1 reviews | Active since Jan 2020
29 Sept 2020, 11:41
Multichoice poor service - offline
good day all. I have been battling with activating my dstv since yesterday. What disturbs me the most is the staff hasn't been briefed how long they will be offline. I made 5 calls since 10h00 yesterday only to be told call back in 2 or 3 hours. Only today was I told they don't know how long their system will be off.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Sept 2020, 12:46Hi Nomonde,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Sept 2020, 12:46
Official
Hi Nomonde,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Sept 2020, 15:04Hi Nomonde,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, I have escalated the query to our higher technical department for further assistance.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, I have escalated the query to our higher technical department for further assistance.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Sept 2020, 15:04
Official
Hi Nomonde,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, I have escalated the query to our higher technical department for further assistance.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, I have escalated the query to our higher technical department for further assistance.
Kind regards
DStv: Hello Peter Team
Best regards,