1 reviews | Active since Mar 2015
Multichoice poor service
<p>I had my account incorrectly debit on 27/09/2016. The investigation went on and account was to be refunded but still there has not been a refund. Multichoice has my money and I am not even getting the services that I am billed for. I could be using my money for something else but is kept by Multichoice for no reason. You are bullying me, You have money and it accumulates interest while I am left at an inconvenient of not having my money to use for my family. This is really unfair.</p> <p>I spent lots of money on lengthy calls speaking to the Agents & Supervisor but my query is never resolved. Whenever I do get a call from them they will ask the same information over and over again but never attend to the matter.</p>
Dear Nyiko
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Nyiko
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Mr NN Chauke
We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages, we managed to leave a message for you.
Upon checking your account we confirm that one of our agents in our written correspondence team requested for a call retrieval. Currently we are still in the process to investigate your concern. Feedback will be provided as soon as information become available.
Regards
Nesta
Best regards,
Dear Mr NN Chauke
We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages, we managed to leave a message for you.
Upon checking your account we confirm that one of our agents in our written correspondence team requested for a call retrieval. Currently we are still in the process to investigate your concern. Feedback will be provided as soon as information become available.
Regards
Nesta
Best regards,
Hi Nesta
I did get an email from Dipuo Moeketsi . Dipuo Moeketsi is requesting me to get the banking details confirmation in a form of Bank Statement. So now I must Hire an Uber taxi and pay +-R300 for it, Stand in que at the bank for +-45 minutes, pay R60 for bank statement, pay Additional -+R20 to scan/fax the required documents.
Hi Nesta
I did get an email from Dipuo Moeketsi . Dipuo Moeketsi is requesting me to get the banking details confirmation in a form of Bank Statement. So now I must Hire an Uber taxi and pay +-R300 for it, Stand in que at the bank for +-45 minutes, pay R60 for bank statement, pay Additional -+R20 to scan/fax the required documents.
Hi Nesta
You have my banking details with you there, that is the account you have use to incorrectly debit the amount, why don't you pay it back on the same account? I will have to go a legal route or the press for this. I can't be tortured and bul**** like this for my money.
Hi Nesta
You have my banking details with you there, that is the account you have use to incorrectly debit the amount, why don't you pay it back on the same account? I will have to go a legal route or the press for this. I can't be tortured and bul**** like this for my money.