VH
Vince H

1 reviews | Active since Jan 2019

08 Feb 2022, 15:32

Multichoice poor call centre response time!!!

Trying online by by phone to reach contact centre. Totally atrocious. Poor poor service! Why do we subscribe ????? Too much automation. I AM NOT A ROBOT!!!!!!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2022, 17:47
Official
Hi Vince Hatch,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2022, 18:09
Official
Hi Vince Hatch,

We have tried to contact you on  *** with no success.

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 
Kindly provide us with a detailed description of your query or you can also contact us on ***.

Kind regards,
DStv: Hello Peter Team 

Best regards,