MultiChoice ****** owe me R745

Historically my DSTV subscription was paid by debit order on around the 4th of the month. Then for some reason the debit order was changed to a "cash" payment basis. The May payment was processed, and all went smoohly. I made the June payment on the 4th June from the MyDSTV app. It was processed to my account on the 7th June. The service has never been restored. I have on 3 occasions contacted DSTV via their "Lets Chat" facility. Each conversation lasted more or less an hour. I have twice sent proof of payment, yet the service remains suspended. Shocking service. I have copies of two of the Lets Chat conversations. My customer number is ***. My experience with these *********** ****** is being shared with anyone who stands still long enough.