MULTICHOICE Overcharge... No help, no assistance lots of empty promises

1 Month ago Multichoice overcharged my Bank Account (signed Debit e order for Pricelock, but was still overcharged... How?).

After Multiple Calls, no real assistance and empty promises still no Satisfaction. I am amazed that a Enterprise like Multichoice are so Useless and unreliable.

I was promised that my account will be deducted less the amount over charged last month.... Well, well no surprise it did not it haooen.

Its a frustrating experience calling their Call Center, every agent has a different storie. How o how will I get this solved????

O yes, there is no Manager ever on Duty... They are always in meetings, and not available...... so esclating my problem is not an option.... Wonder who runs DSTV if there is no managers.... No wonder the Customer service is so pathetic.

Let's hope this public post gets some reaction...... (doubt it becaue they JUST DONT CARE

#Multichoice Customer service non existing. Hope we get more options in SA soon.

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