MP
Masooda P
1 reviews | Active since Nov 2022
05 Nov 2022, 09:41
Multichoice overcharge
Dstv is robbing me I received my statement on the 31.10.2022 which stated I must pay the Amount of R660 which I normally pay today the 5.11.2022 I'm disconnected and I now need to pay the Amount of R960 I have send a email to their help Desk on which I just got a ref number and due to covid they keeping their staff safe they will reply to my email as soon as possible.im tired of them as this is not the first time they doing this.i have all the statements on my phone.come on Multichoice stop robbing the poor.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Nov 2022, 11:07Hi Masooda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Nov 2022, 11:07
Official
Hi Masooda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MP
Masooda P's updateReviewer Update
05 Nov 2022, 11:18Thank you but I have heard that in your email as well but I finally found my own way to get help from a online consultant by the name of Cynthia and she has assisted me.please train your consultants properly that's promoting your products as I was mislead by your consultant.but thanks for Cynthia who knows what she's doing she could go back to the conversation on the 30 September 2022 and she sorted it all out for me . Cynthia you are the best Multichoice have
MP
Masooda P's update05 Nov 2022, 11:18
Reviewer Update
Thank you but I have heard that in your email as well but I finally found my own way to get help from a online consultant by the name of Cynthia and she has assisted me.please train your consultants properly that's promoting your products as I was mislead by your consultant.but thanks for Cynthia who knows what she's doing she could go back to the conversation on the 30 September 2022 and she sorted it all out for me . Cynthia you are the best Multichoice have