bS
bles S
1 reviews | Active since Mar 2009
18 Mar 2016, 06:38
multichoice not your choice our choice
Good morning <br> <br> I app**** for your R899 special deal I am waiting no more than three weeks for feedback every week when i phoned in I get the same excuse they are busy with a credit check and they can not put me through but will escalate the matter ,,why do you advertise this an no one in your call center can help me further ,If multi choice offer a product why can you not take ownership of this ?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Mar 2016, 15:49Hello bles7106,
Please accept our sincere apologies for the level of service you received in this regard. Our intention is to always provide best customer service at all times.
We have referred your enquiry to our DPP department for urgent assistance.
They will provide feedback by written or telephonic correspondence as soon as possible.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the level of service you received in this regard. Our intention is to always provide best customer service at all times.
We have referred your enquiry to our DPP department for urgent assistance.
They will provide feedback by written or telephonic correspondence as soon as possible.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply20 Mar 2016, 15:49
Official
Hello bles7106,
Please accept our sincere apologies for the level of service you received in this regard. Our intention is to always provide best customer service at all times.
We have referred your enquiry to our DPP department for urgent assistance.
They will provide feedback by written or telephonic correspondence as soon as possible.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the level of service you received in this regard. Our intention is to always provide best customer service at all times.
We have referred your enquiry to our DPP department for urgent assistance.
They will provide feedback by written or telephonic correspondence as soon as possible.
Should you need further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna