DH
Dave H

1 reviews | Active since May 2011

05 Jun 2015, 12:01

Multichoice not supplying Walka 7

15th May i went to MC Randburg to enquire about the Walka 7. Told 'we are not allowed to sell them anymore'. No reasons given. <br> Sent number of emails to Multichoice enquiries , eventually receiving this: <br> \CASE NUMBER: ***<br> Thank you for your email.We apologise for the inconvenience.<br> Kindly note that the stock that is available is for swap not for selling."<br> <br> No response to my further mail ' but you still aren't saying WHY' <br> <br> What is Multichoice trying to hide? """

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jun 2015, 07:16
Official
Hello Dave H,

We would like to sincerely apologise for the delay and any inconvenience caused.

Since mobile TV launched a few years ago, it has been well received in various countries across Africa and uptake of the service has been encouraging. To improve the mobile TV viewing experience, MultiChoice will be updating the technology it uses to improve the quality of the service.

As a result, new devices that are compatible with the new technology will be made available in due course and the existing Walka and Drifta range of devices will become unavailable as stock is depleted. We are excited about the new technology and believe it will take mobile TV viewing to the next level.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

Regards

Nesta

Best regards,