1 reviews | Active since Jan 2017
Multichoice not caring about the clients
<p>I have been struggling to get my money out of multichoice they are quick to take our money but when you need them to give your money back they give you the run around,and there staff makes so much mistakes they are uneducated and when you request to speak to supervisors they are busy,and they will let them get back to you and it never happens so i must call them the whole time.I just feel that multichoice does not know how to treat clients and i am sure there is more people that feels this way and it will not be fare if they get away with this.</p>
Dear Susan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Susan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Susan De Bruyn
Please accept our apologies for the delayed responds.
We confirm that your refund has been capture on your account and will be paid into your bank account with in four to seven working days.
Should you require any additional assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
Good day Susan De Bruyn
Please accept our apologies for the delayed responds.
We confirm that your refund has been capture on your account and will be paid into your bank account with in four to seven working days.
Should you require any additional assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
I refuse to wait another 4 to 7 working days i app**** for refund on the 27/12/2016 its not my fault you consultants did not do their job.I spoke to a supervisor on Friday she told me if i submitt my id and bank statement you will put a urgant in and i will not receive later than 17/01/3017
I refuse to wait another 4 to 7 working days i app**** for refund on the 27/12/2016 its not my fault you consultants did not do their job.I spoke to a supervisor on Friday she told me if i submitt my id and bank statement you will put a urgant in and i will not receive later than 17/01/3017
Sorry will not receive my money later than the 17/01/2017
Sorry will not receive my money later than the 17/01/2017
My first request to Refund the money to my bank account was on the 27/12/2016 .It was never captured on the system i called in on the 30/12/2016 spoke to Chanise please see reference number on top and your policy states 7 to 10 working days.
My first request to Refund the money to my bank account was on the 27/12/2016 .It was never captured on the system i called in on the 30/12/2016 spoke to Chanise please see reference number on top and your policy states 7 to 10 working days.
My first request to Refund the money to my bank account was on the 27/12/2016 .It was never captured on the system i called in on the 30/12/2016 spoke to Chanise please see reference number on top and your policy states 7 to 10 working days.
My first request to Refund the money to my bank account was on the 27/12/2016 .It was never captured on the system i called in on the 30/12/2016 spoke to Chanise please see reference number on top and your policy states 7 to 10 working days.