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Matshediso M

1 reviews | Active since Feb 2014

12 Oct 2017, 10:21

Multichoice not assisting me

I called multichoice regarding change of ownership as am divorced and my ex stays in JHB and doesn't have e-mail for me to send a copy to him to fill it. I had to fill my copy and him fill his copy sent them differently to multichoice and now they can't find it and I have been without DSTV for 3 months now it's so boring for the kids without TV. I have made so many follow up and nobody is helping, even responding to my e-mails.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Oct 2017, 10:56
Official

Dear Matshediso

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Oct 2017, 13:00
Official

Good day Matshidiso

As per our telephonic discussion, the change of ownership can only be processed when both parties have signed and completed the form.

You can also visit the DStv service centre or agency to perform a change of ownership and start enjoying great entertainment.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,