Multichoice - no wonder customers are deserting them

is it no wonder that DSTV are losing subscribers by the bucket load. They just dont care about their existing customers. I would switch to an alternative if wasn't for the sport, However, I will now look at alternatives, I have a 24 month contract. I only realised that it was expiring on 12 September when I received a text saying my debit order on 13 September would be 30% more. I called the call centre to ne told that Dstv had moved me to a month by month contarct and the price was 30% more! I tried to tell teh agent taht I never agreed to this but it feel on deaf ears, The agent then tried to sign me up to a new 24 month contract but couldn't . You have to laugh - she couldn't because my current contract had not expired!!! I then went online and clicked the button for a new 24 month contract - I am still waiting for the call. In summary - I will explore alternatives