Multichoice no longer supports DSTV Walker

During a loadshedding event, I decided to use my DSTV Walker. It however was not picking up any channels. I enquired with Multichoice and was told that the service is no longer supported and that I can return the Walker to any Multichoice agency for a refund. I took the Walker to the agency in Rustenburg and was told that they do not do accept the Walker to be returned. I sgain queried with Multichoice who this time said "Kindly be advised that the Dstv mobiles were made unavailable as of October 2018. It was not feasible for us to continue this dedicated network for this service alone when a better service can be offered to our customers on DStv Now via the internet and wi-fi."

The Walker however was purchased for a service independent of the internet and wi-fi. I think the matter have been better handled Just not sure what to do with the Walker now.