Multichoice NO FEEDBACK!!

On 2 November 2015 I responded to an advertisment for an Explora as per DSTV. I sent the SMS to the number. Within a few days I was contacted by a call centre agent. After about half an hour of answering questions I was informed that my application was refferred for manual vetting. When I asked what the process would be, I was told that they needed to check how I historically have paid my subscriptions. Well no prob there have always paid on tome, my credit record is clear and I have been a dstv subscriber for many many years. The call centre agent informed me that he would send my application for immediate vetting and then call be back. 21 days later, I am awaiting the promised call. Maybe I should just cancel my subscription and get it over and done with, I am pretty tired of watching constant repeats. Obviously DSTV has enough subsribers so losing me would mean nothing to then.