GB
Gerrie B

1 reviews | Active since Aug 2020

24 Oct 2020, 18:31

Multichoice Namibia holiday account sms activate / de-activate system not working

Sms message system to activate or de-activate holiday account not always working in Namibia, resulting in your account NOT put on hold and you as customer losing remaining days left on your account.

I submitted proof to the local office with an unsatisfactory response.

Not the first time this happened...

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2020, 18:33
Official
Hi Gerrie Barnard, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team