MultiChoice Multiple Non-services

On 08 july 2019 i app**** for a dstv pricelock account as it's my first time. I was told by the agency that i would receive a dstv explora within 7 days time. On 01 of august 17 work days later the package arrived i immediately started dailing the unavailable numbers retrieved from the installation website. Wasted almost a R100 buck Worth of airtime leaving messages and trying to get installers to get to my residence for the installation, without success 20 working days later. I decided to lay a complaint and ask for a esculation on my matter, and was supposed to be contacted by a supervisor, but they never called. Ref ***. I left all my details in that complaint including 3 different phone numbers i can be reached on, but nobody called. I decided to lay a second complaint about the non-service of their complaints. Ref *** but still no incoming calls. I complained on facebook and to this date my post is being ignored and i request for a supervisor on facebook, but nobody called. I live in Victoria west, NC 7070 The closest Accredited installer "who's number works" is asking a R2, 000 call out fee, to install a R999 product? R 2,000 im stupid for trying to get into business with you guys but not that dumb. The *********** service received from MultiChoice is heartbreaking, and I'm truly sorry that my business is not required or adequate for the Majestic MultiChoice