Multichoice, multiple disaster!

We are besides ourselves with frustration! Our extra view has not been working since 8th December. We have spent over 3 hours on the phone to the call Centre. Each time is a different story, so I do not even know what to say here! Bottom line is, we are paying for a service we are not receiving, DSTV does not return calls, respond to emails, or actually solve problems when you call in! What can we say?! We have gone from 3 channels to 1, just as the school holidays start! Try living with a 3 year old, 4 year old, and 64 year old who do NOT understand that there is a technical problem, and really the only people who care are the ones suffering under our roof! If Multichoice cared any less, they would be a Jacob Zuma! #paybackthemoney