SW
Seve W
1 reviews | Active since Nov 2017
26 Mar 2020, 15:17
Multichoice multi useless
Multichoice is multi useless..First of all they request i send them proof of payment with a return mail that they will revert within 24 hours..This was 96 hours ago.. then they allocate my payment incorrectly , and to top it all suspend my service
I have always maintained that this is the worst outfit in terms of customer service
I pay they ***** up and disconnect me
Useless and pathetic is an understatement
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Mar 2020, 15:49Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Mar 2020, 15:49
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Mar 2020, 16:56Hi Stephen R,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we have captured a journal to transfer the payment of R435.00 to your account.
We have reconnected the services on your decoder.
Kind regards
DStv help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we have captured a journal to transfer the payment of R435.00 to your account.
We have reconnected the services on your decoder.
Kind regards
DStv help team
Best regards,
DStv (MultiChoice)'s reply26 Mar 2020, 16:56
Official
Hi Stephen R,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we have captured a journal to transfer the payment of R435.00 to your account.
We have reconnected the services on your decoder.
Kind regards
DStv help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we have captured a journal to transfer the payment of R435.00 to your account.
We have reconnected the services on your decoder.
Kind regards
DStv help team
Best regards,