Multichoice messes up debit order

Dstv/Multichoice......beyond PATHETIC !!!! Somehow, somebody, somewhere....in one of the your departments has messed up our very long standing debit order/account......we are continually getting the error 'You are not a dstv subscriber' .....no matter how many phone calls we make, emails we send, banking details have been sent ......it gets fixed briefly.....and then low & behold, you come home again ....like last night .....and there is the problem again. Now....do you know what it is like to phone the call centre ??? Not pleasant at all.....when you have to phone frequently about the same frigging problem....Yip, you go it.....NOT PLEASANT AT ALL !!!!! Last night we managed to get the explora switched on again ......but then you switched off our dual view ???? PLEASE, PLEASE, PLEASE sort out the problem that you created......PLEASE<br>