Multichoice making customers suffer for their incompetence.

Multichoice has not deducted their due this month. So I called to find out why, and to my surprise, I found out that they had added accounts to mine and are making me pay nearly 400 extra without my consent or knowledge. They're also now sending me messages threatening to cut me off if I haven't made payment, but they are the ones not honoring their debit orders. This is a problem on their side. They clearly are looking for customers to cancel with them, which I will, should this not be resolved asap, because I am so done with them.