MULTICHOICE LOWERS THE BAR EVEN FURTHER

Item: DStv (MultiChoice)
Rating: 1
Author: Harry R

On 20/03/18 I approached the Pietermaritzburg branch of DSTV with a view to upgrading my system. BIGGEST mistake I have ever made 21/03 Audrey Palmer contacted me and said she would see to my request within 24 hrs. 22/03 Debra Thole contacted me to try to sort out my request, again promised within 24 hrs. 26/03 Lorne Maakamedi same bull as the previous 2 callers. 28/03 Katle Mahoa same bull as previous 3 callers 29/03 Tumelo (Supervisor) same bull as the previous 4 callers.

Does DSTV have so many clients that they can either not care or don't give a damb. Are their staff just used to lying or making empty promises,because nothing ever gets finalised.

SHAME ON YOU MULTICHOICE

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

04 Apr 2018, 09:31

Dear Harry

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply04 Apr 2018, 09:31

Official

Dear Harry

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Harry R's updateReviewer Update

04 Apr 2018, 16:19

Attention : Rupert Once again you have not addressed my query. All you have done is refer me to your website. Many promises have been made by your staff and got nowhere. Your reply is exactly the same. Maybe someone with guts can take the time and effort to phone me to try and sort this matter out.

Harry R's update04 Apr 2018, 16:19

Reviewer Update