pH
paul H
1 reviews | Active since Apr 2013
14 Aug 2015, 19:03
Multichoice long on promise short on delivery
Having been assured by Nesta that our monthly printed program guide is being posted to us - nothing has appeared in the post to date. It is this sort of sloppy administration that one comes to expect of an organization that has a virtual monopoly. Multichoice has virtually no competition in South Africa therefore we poor customers have nowhere else to go. We get promises of something being done and nothing actually gets done!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Aug 2015, 09:28Hello uncle paul,
Please accept our sincere apologies in this regard. We at MultiChoice, We do our best to provide you, our valued subscriber with superior service.
Your recent unsatisfactory experience is regarded with all seriousness.
We have escalated your query to the relevant department for urgent attention, they will contact you soon.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies in this regard. We at MultiChoice, We do our best to provide you, our valued subscriber with superior service.
Your recent unsatisfactory experience is regarded with all seriousness.
We have escalated your query to the relevant department for urgent attention, they will contact you soon.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply21 Aug 2015, 09:28
Official
Hello uncle paul,
Please accept our sincere apologies in this regard. We at MultiChoice, We do our best to provide you, our valued subscriber with superior service.
Your recent unsatisfactory experience is regarded with all seriousness.
We have escalated your query to the relevant department for urgent attention, they will contact you soon.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies in this regard. We at MultiChoice, We do our best to provide you, our valued subscriber with superior service.
Your recent unsatisfactory experience is regarded with all seriousness.
We have escalated your query to the relevant department for urgent attention, they will contact you soon.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna