Multichoice leave me no choice but to cancel

I wanted to rate them 0 in fact, I've been calling them and nothing gets resolved. I'm paying for a compact package and my decoder has connection issues. I then decided to stream and discovered that there are only few channels. I've been calling multi choice since the 11th of June till today, they let me hold until my airtime gets finished, the other time they cut me off, and today I had to hang up (after holding for 40 minutes, from @12:30) because the agent who answered my call put me on hold without even notifying me. I disconnected my subscription for a year and this year I wanted to watch the Comrades marathon I thought let me reconnect and this is what I get, I guess I have to stick to other streaming services and forget about this ****.