MULTICHOICE KEEP ON ASKING ME MORE MONEY EVERY MONTH FOR SERVICES I DONT REQUEST. WHY DO YOU KEEP ON BULLYING ME??????????

Still getting the poor service since August 2022 After paying R549 for DSTV Compuct Plus on 25 November for the Month of December my DSTV gets cut of on the 5th of December. The say I do have two decoders and the one was cancelled in Junie 2022???? I dont know about two decoders and why cancel my DSTV 6 MONTHS LATER??? I only have one decoder. Why would 1 person have 2 decoders????? It is if somebody at Multi Choice target people for extra money because now suddenly I must pay R700 and something before they will activate my account. Why dont Multichoice look after their clients. Dont you need business I DIDNT GET THE REF NU,MBER WAS ON THE CELLPHONE FOR MORE THAN 33 MINUTES!!!!! SEE REFERENCE NUMBERS ALL RELATED TO THE SAME PROBLEM!!! YOU WANT MORE MONEY THAT WHAT IS REQUESTED MONTHLY ACCORDING TO THE CONTRACT !!!!!! YOU GOT SOMETHING POPPING UP!!!!!!!!