MULTICHOICE IS USELESS

i ordered an internet router from MCA last month, which was delivered but never activated TO DATE.

I was then billed twice for a service i have not used or activated and have queried the activation 3 TIMES without any success. If its not systems issues , its the excuse that someone was meant to escalate to the TECH team but it was never done. The nerve of debiting me R790 without explanation and now disconnecting my ****** services!!! Keep that service off PERMANENTLY.

The reference INC-*** was supposedly sent to the Technical team who was meant to get back to me in 24hrs since FRIDAY last week,.. It is more than 72 hrs and no one has communicated with me. I have been with you for years and always try to use all your new services asa loyal customer but you have no customer service or loyalty to anyone but yourselves.

CAN SOMEONE TELL ME WHY MY BILL WAS SO MUCH ESPEOALLY WHEN INTERNET WAS NEVER CONNECTED!!!!!!!

Should no one reply I will go to HELLO PETER with all the proof of communication that I have.

My services have now been deactivated due to the incompetence *****ulent activities of DTSV on our accounts. I am ANNOYED at the inconvenience