Multichoice is unprofessional

Item: DStv (MultiChoice)
Rating: 1
Author: Moira F

Unprofessional. Been trying to cancel my service. Keep getting promises it is escalated and someone will call me. Never happens.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

04 Jul 2021, 21:53

Hi Moira,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply04 Jul 2021, 21:53

Official

Hi Moira,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

05 Jul 2021, 15:27

Hi Moira,

As per our telephonic conversation, you have confirmed that you have received assistance.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply05 Jul 2021, 15:27

Official

Hi Moira,

As per our telephonic conversation, you have confirmed that you have received assistance.

Kind regards
DStv: Hello Peter Team

Best regards,

Moira F's updateReviewer Update

07 Jul 2021, 08:30

Thank you very much for assisting me. All issues have now been resolved and I am comfortable with the arrangement. My rating is now 4 stars!!!

Moira F's update07 Jul 2021, 08:30

Reviewer Update

Thank you very much for assisting me. All issues have now been resolved and I am comfortable with the arrangement. My rating is now 4 stars!!!