Multichoice is the worst company in the qorld

I bought a new explora. On 27/08/2022 I asked Multichoice to remove the old decoder and add the new one. Instead the agent added the new explora and removed my extra view and added an inactive extra view. Asked her to fix her mistake. Instead she added movie on my account. I called in the next day, my correct extra view was added but now it said E143 error.

Now my account showed 2 x Exploras and 1xExtra view. Monday I called again and they removed the old Explora but I still had error E143 on extra view. The extra movies subscription was also removed.

Tuesday I called again and the agent said he couldn't fix it I must get an installer. I said no as I am not paying someone for the mess Multichoice created. Then instead of fixing my account he limited my views on the DSTV now app.

Wednesday I called yet again. No help.

Thursday my services was made inactive. No DSTV for me. I called they said the manager will call me back.

Friday I call in, everyone is working on my account but its not resolved. Apparently the agents added extra movies and the Indian channel to my account on Thursday. So yet again instead of fixing they created more problems.

Now I'm sitting with an incorrect bill, no dstv and I paid for the month of September already. Paying for services that I cant use. I called everyday and was left on hold for hours everyday and nothing was resolved.

I only wanted one explora to be made inactive and another one made active and now I'm sitting with no DSTV at all. This is the worst service ever.

MultiChoice must get competition as they are ***********